Got Questions?
FAQ
Frequently Asked Questions
Does your pharmacy sell brand medicines?
Yes, we sell both Brand and Generic medicines
Why there is a big difference between the cost of generic and brand medicines?
Brand name medicines are manufactured mainly for research & development, advertising, and marketing. On the other hand, generic medicines do not have to invest in any of the above-mentioned fields. The chemical formula is the main requisite to manufacture any generic medicines. However, keeping the provisions contained in the US Food and Drugs…
What shipping method do you offer? What if my order got lost or delayed?
We offer two ways of shipping: Express Mail Service (EMS) which takes15 – 30 business days and Priority fast shipment which takes 7 – 15 business days via USPS. Orders’ shipment can be tracked live from the USPS site 24*7 for which tracking number which will be provided within 24hrs after the order has been placed. Orders shipping from our company rarely got lost, damaged or stuck in customs. However, in such instances, we offer re-shipping with 100% free of cost at the earliest.
What are the Return and Refund policy?
Orders can be cancelled within 24 hrs i.e before the order is being dispatched. Once the cancellation request is received the refund procedure will be instantly processed and the amount to be refunded will be credited back to you within 4 -5 business days depending upon your credit card company or bank. For more information, refer to our company’s policy.
What mode of payments do you accept?
We accept payments through Visa Card, Mastercard, PayPal, BTC, and Western union.
What if I have any other questions?
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